The only way to continuously better the car2go experience is listening, learning and improving. There are many different aspects to look at and a certain strategy followed by car2go to reach the goal of a steadily enhancement of the car2go experience.
“A little consideration, a little thought for others, makes all the difference.” That is what Winnie the Pooh says in the famous books written by A.A. Milne. By writing this it is thoughts for others sharing some details on how the car2go experience is made possible. It is consideration and explanation of some of the elements, systems processes and ideas behind the IT systems that makes all the difference for the car2go members.